meloranthivos collects several types of information to provide and improve our sales techniques training platform. We gather personal information you provide directly, such as when you register for our programs or contact us for support.

Personal information includes your name, email address, phone number, and mailing address. We also collect payment information when you enroll in our courses, though credit card details are processed through secure third-party payment processors and never stored on our servers.

• Contact information (name, email, phone, address)
• Account credentials and preferences
• Course progress and completion data
• Communication preferences and history
• Technical information about your device and browser

We automatically collect certain information when you use our website, including IP addresses, browser types, operating systems, and pages visited. This helps us understand how students interact with our learning platform and identify areas for improvement.

Your information helps us deliver educational content and maintain communication about your learning journey. We use personal data to create your student account, track course progress, and provide technical support when needed.

We may send you course-related updates, new program announcements, and educational resources that align with your interests. All marketing communications include clear unsubscribe options, and you can adjust your preferences at any time through your account settings.

Technical data helps us maintain website security, prevent fraud, and improve our online learning experience. We analyze usage patterns to identify which course materials are most effective and where students might need additional support.

meloranthivos limits information sharing to essential business purposes and never compromises student privacy. We work with trusted service providers who help us deliver our educational programs, including payment processors, email service providers, and cloud hosting companies.

These partners are contractually bound to protect your information and can only use it for the specific services they provide to us. We regularly review and audit our service providers to ensure they maintain appropriate security standards.

As a Canadian business, meloranthivos complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation. You have several important rights regarding your personal information.

You can request access to the personal information we hold about you, including details about how we've used or disclosed it. We'll provide this information within 30 days of receiving a valid request, though we may charge a reasonable fee for extensive requests.

• Right to access your personal information
• Right to request corrections to inaccurate data
• Right to withdraw consent for certain uses
• Right to file complaints with privacy authorities
• Right to request deletion of certain information

To exercise these rights, contact our Privacy Officer using the information provided at the end of this policy. We may need to verify your identity before processing requests to protect against unauthorized access to your information.

meloranthivos employs multiple layers of security to protect student information from unauthorized access, alteration, or disclosure. Our technical safeguards include encrypted data transmission, secure server environments, and regular security assessments.

All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols. We maintain firewalls, intrusion detection systems, and access controls that limit employee access to personal information based on job responsibilities.

Our staff receives regular privacy and security training to ensure they understand their responsibilities for protecting student information. We also conduct background checks on employees who handle personal data and require signed confidentiality agreements.

We retain personal information only as long as necessary for legitimate business purposes or as required by Canadian law. Different types of information have different retention periods based on their purpose and legal requirements.

When information is no longer needed, we securely delete or anonymize it using methods that make recovery impossible. For physical documents, we use certified destruction services that provide certificates of destruction.

While meloranthivos is based in Canada, some of our service providers may process data in other countries. When we transfer personal information outside Canada, we ensure adequate protection through various safeguards.

We only work with providers in countries that have been recognized by Canadian authorities as providing adequate privacy protection, or we implement additional contractual protections to safeguard your information.

For transfers to the United States, we work with companies that participate in recognized privacy frameworks or have implemented equivalent privacy protections. We regularly review these arrangements to ensure continued compliance with Canadian privacy requirements.

meloranthivos may update this privacy policy periodically to reflect changes in our practices or applicable laws. We'll notify you of significant changes through email or prominent notices on our website at least 30 days before they take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.